Ann Jones from our West Wickham funeral home 'makes a difference'

Bev's mum was very special - a real character, an extravert and a terrible flirt.

When she died, Bev turned to Ann to make sure she went out in style and together they created a beautiful coffin spray, flourishing with pink orchids.

"From the moment I met her I knew we'd become lifelong friends" says Bev.

Take a look at Bev's story above and how Ann Jones was there during her time of need.

Click here to see the other films in the 'Making a Difference' series.