What our clients have to say about us

Learn more about us through what our clients are saying. 

At The Co-operative Funeralcare, we're committed to providing the best possible service to bereaved families. We're proud to receive some exceptional compliments from our clients and here are just a few of them

Thank you so much for all you have done in arranging our dad's funeral. It has been the most difficult, most horrendous time of our lives. You have made us feel at ease and relaxed through the whole process. Your job is a very difficult one, but you handle affairs with warm genuine care.

Newton Aycliffe, March 2016

This is the first time that I have experienced this process and I was concerned that there would be so many hoops to jump through. However, with your help, support and guidance made it very easy. Everything went perfectly and we had no worries or concerns. Great job. Thank you again.

Newton Aycliffe, January 2016

Thank you all for your kindness when we were going through a very sad time. It must be difficult to support a grieving family but you were very thoughtful at a very sad time. Some family members showed some overwhelming emotions and you were very compassionate towards them.

Newton Aycliffe, January 2016

On behalf of the family I would like to thank all the team for their kindness and consideration on the day of the funeral.  I particularly appreciated the way you kept me informed at every stage of the proceedings. Once again thank you for your excellent service.

Newton Aycliffe Funeral Home, October 2014

Thank you for your very kind care and attention. In the time leading up to Mum's funeral you could not have been more attentive, sympathetic or patient. Your approach was never formal, but always respectful. We came to look upon you as a friend.

Newton Aycliffe Funeral Home, August 2014

From the moment you knocked on my door I felt totally at ease. I was of the opinion that funeral directors were dowdy, solemn, even terrifying individuals to some extent, but you were both caring and funny, which took away all of my worries.

Newton Aycliffe Funeral Home, January 2014

We can't thank you enough for all of your help and support in organising Mum's funeral. It was everything we wanted. Thanks from the bottom of our hearts for making it so wonderful and flawless.

Newton Aycliffe Funeral Home, February 2014