Welcome

Thank you for choosing The Co-op Funeralcare as the next step in your career, we look forward to welcoming you on your first day working with us, in the meantime we hope you find this information useful.

Here at the Co-op Funeralcare we understand that in order to continue offering exceptional customer service, we need to ensure that all of our team have the required knowledge, skills, resources and motivation to do the role in which they are employed.

On this page you will be able to hear more from the team about what it is really like to work here and how we are all striving to consistently deliver Our Promise to our clients. You will also be able to find out more about the structure of our business, our ethical strategy, and certain roles within the business.

Our Promise

In order for us to maintain the highest level of quality care and to continue improving our services, we have created 5 commitments that we will follow rigorously and strive to live up to.

Our 5 commitments

My Promise

When joining Funeralcare we introduce all our colleagues to My Promise. This is a promise that we make to each other as colleagues and team members, as managers and leaders - whoever we are, whatever our role, wherever we work. We, as colleagues, have made the following commitments:

  • Practical Commitment
  • Strong Cooperation
  • Considerate Communication
  • Timely Feedback
  • Active Development
  • Team Support

All new employees are introduced to ‘My Promise’ as part of our extensive induction programme upon joining the business. Find out more

Frequently asked questions

Take a look at our Frequently Asked Questions which may help with any queries you have before you join us. If you don’t find the answer on there, please do contact your new manager who will be more than happy to help.