Helping our members with personal touches

Making sure a loved ones' funeral follows their final wishes is important to friends and family - and it's important to us too. Find out why being a good listener is crucial to our colleagues Ron, Jastine and Rose and why it's a good idea to plan ahead.

5% for you, 1% for your community

Every time you choose Co-op branded products and services from everyday things like buying a loaf, to bigger things like making a Will or planning a funeral - both you and your community will benefit.

How it works

5% for you

We’ll put 5% of what you spend into your Co-op Membership account.

You can spend this next time you buy from us or save it to spend whenever you want.

1% for your community

We’ll also give another 1% to your community.

You can choose where this goes to from a number of local causes. 

Get involved

Have your say in how we work.

Help pick the products we sell, choose the charities we support and vote in elections and motions at our AGM.


 Member benefits

What does this mean at Funeralcare?

5% for you,1% for your community

It means that Members get a minimum £225 back on their card!

Use your Co-op Membership card to earn 5% for you, or £225 (whichever is greater) and 1% for your community, when you pay for a funeral with us, or buy a Co-op Funeral Plan.

If you're unsure of what this means for you, contact a member of our team on:

0800 088 4883 or take a look at our Membership Terms and Conditions.

Members of other Co-op societies* will not receive our 5% + 1% Membership offer, however may have their own member benefits.

If you're unsure, please contact our team on 0800 088 4883 who'll be happy to help, or take a look at our Membership Terms and Conditions.

*Other Co-op societies include: Central England, East of England, Midcounties, Tamworth, Southern, Chelmsford Star, Scotmid, Heart of England, Channel Islands, Lincolnshire and Clydebank.

What do I earn my 5% and 1% on?

Members earn 5% and 1% on:
  • Our funeral services (as long as whoever's paying for the funeral was a Member when the person whose funeral it is died)
  • Pre-paid Funeral Plans
  • Some products and services including memorial masonry

We'll tell you if you'll get 5% and 1% before you buy. You'll need to show your Membership card when you buy.

You won't earn 5% and 1% on:
  • Any fees we pay to other people for you (for example, cemetery fees, church fees, cremation fees, doctors’ fees etc.)
  • Any Pre-paid Funeral Plan you’re paying for on Fixed Monthly Payments, underwritten by a third party

Share of the profits

You’ll still earn a share of our profits and share in our success, just like you always have.

When there’s a profit left over after we’ve reinvested in our business, you may be eligible for a dividend.

Please note

1. Minimum £225 reward may be withdrawn at any time. Exclusions and restrictions apply. See Membership terms and conditions here

2. 5% + 1% cannot be earned on 3rd party fees, when paying for the cost of a funeral