Bringing your loved one into our care
We can arrange for the person who has died to be brought home or to be taken into our care. Your local Funeral Director will support and help you through this decision.
When you contact your local Funeral Director, they will ask you some personal details about the person who has died.
You can contact your local Funeral Director at any time of the day or night, everyday of the year. They will also ask where you would like the deceased to rest before the funeral. This can be either at our funeral home or your home if it is safe to return them.
If you choose your home, we recommend that you allow us to bring the deceased into our care and then return them home once all the necessary preparations have been made.
Your funeral director will also arrange a suitable time to visit you. Alternatively, you can meet at your local Co-operative Funeralcare funeral home or, if you prefer, somewhere else such as a friend’s house or a solicitor’s office.
When you meet the Funeral Director, they will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death.
If someone dies abroad
When death takes place some distance away from home, either within the UK or abroad, contact us and we can make all the necessary arrangements. Our Funeral Directors will provide help and advice and can assist with arranging repatriation to and from anywhere in the world.
Visiting the deceased
The decision of whether or not anyone is to visit the deceased is a personal one. Many people take comfort from seeing the deceased at rest and private remembrance rooms are available at our funeral homes, or you may wish to have the deceased at your own home.
Here to help
For help and support 24 hours a day, please contact your local Funeral Director, or you can contact us on the details below.
Call 0800 088 4883
or Contact us
Members get a minimum £225 back on their card!
If you are an existing Co-op Member, you will earn 5% of the cost of the funeral (or a minimum £225) and 1% back to your local community, when you pay for your funeral.