What to do when someone dies
If someone has died and you need immediate assistance please contact your local Funeral Director or contact us on the details below. We are here to help and support you.
Call us on: 0800 088 4883
or Contact us
What do I need to do first?
Many people feel unsure of what to do following a bereavement. Here you can find out how to register the death and start making the funeral arrangements.
Registering the death
Find out how to obtain a medical certificate of the cause of death and register the death.
We will look after the deceased until the funeral.
Let people know about the funeral
Advice on how to let family, friends and colleagues know about the death of a loved one.
What kind of funeral can I choose for my loved one?
The choice between burial and cremation is a very personal one. Decisions may be influenced by many factors, such as family tradition, religion or the wishes of the person who has died.
What do I need to organise for the day of the funeral?
There are many different ways a funeral can celebrate the individuality of the person who has died. We will spend time discussing all the options available for personalising the funeral, to create this unique commemoration.
Choosing the essentials
Choosing a coffin or casket
Our team of experts are on hand to help you come to a decision.
A simple and beautiful way to create a tribute to your loved one.
Orders of Service
We can help you create a truly individual Order of Service for the funeral, as well as keepsakes such as Memorial Cards and Bookmarks for your guests.
If you are an existing Co-op Member, you will earn 5% of the cost of the funeral (or a minimum £225) and 1% back to your local community, when you pay for your funeral.
You may like to watch our animation video below for information on arranging a funeral.
After the funeral
We often work with families beyond the funeral, whether to advise them on the choice of memorial masonry, or support after the death of someone close.
Considering a Pre-paid Funeral Plan?
If you're considering our Pre-paid Funeral Plans you can download an application form, speak to a member of our team or purchase a Plan online.Learn about our Pre-paid Funeral Plans